CLT2 — Amazon Fulfillment Center CLT2
10240 Old Dowd Rd,, Charlotte, NC 28214
CLT2 Amazon Fulfillment Center – Charlotte, NC 28214 (2025 Complete Guide)
Warehouse code: CLT2
Facility type: Fulfillment center with robotic shelving
Full address: 10240 Old Dowd Road, Charlotte, NC 28214, United States
Scale: Approximately 387,000 square feet
Workforce size: Several hundred to thousands of associates across multiple shifts
Note: This guide summarizes common practices and experiences for CLT2. For any shipment, Amazon's current Seller Central and Carrier Central documentation always takes priority.
1. Why CLT2 matters in Amazon's network (2025 snapshot)
CLT2 is Amazon's fulfillment center serving the Charlotte metropolitan area—one of the fastest-growing regions in the southeastern United States. Located on Old Dowd Road near Charlotte Douglas International Airport (CLT), the facility is positioned at the crossroads of I-85 and I-77, two major interstate highways connecting the Southeast.
At approximately 387,000 square feet, CLT2 is smaller than some mega-fulfillment centers but plays a critical role in Amazon's regional logistics. The facility features moderate automation including robotic shelving units and specializes in storage, sorting, packaging, and shipping for the Southeast region.
Charlotte's strategic position makes CLT2 ideal for serving customers across North Carolina, South Carolina, Virginia, and parts of Tennessee and Georgia. The city's status as a major banking and business hub also drives strong e-commerce demand.
2. Core questions from FBA sellers & truck drivers (2025 answers)
2.1 Do I need an appointment to deliver to CLT2?
For LTL and FTL inbound freight, yes—an appointment is required. All appointments are managed through Amazon Carrier Central:
- During regular months, plan to book 7–14 days in advance.
- In Q4 (October–December) and around Prime Day, aim for 2–3 weeks ahead as demand increases in the Southeast.
2.2 What are the receiving hours?
CLT2 operates 24 hours a day. Based on employee reports, typical receiving windows follow shift schedules:
- Day receiving: Approximately 07:00 – 17:30 (Eastern Time)
- Night receiving: Approximately 18:15 – 05:00 (Eastern Time)
Always confirm your specific appointment window through Carrier Central.
2.3 How long does unloading usually take?
Amazon does not publish guaranteed unload times, but general feedback from drivers suggests:
- Morning arrivals during the day shift typically see more predictable turnaround.
- Peak season can result in extended dwell times, especially around the holiday rush.
Charlotte area traffic on I-85 and I-77 can be heavy during commute hours—factor in extra transit time.
2.4 What pallet and packaging rules apply?
CLT2 applies standard FBA network requirements:
- Pallet dimensions: 48" x 40" GMA pallets with 4-way entry.
- Height limit: Single pallets should not exceed 72 inches; double-stacked pallets must stay under 100 inches.
- Weight limit: Maximum 1,500 lbs per pallet.
- Stability: Use corner boards and stretch-wrap to secure loads.
- Carton labeling: Clear, scannable FBA labels on flat surfaces—not on seams, edges, or covered by wrap.
- Pallet labels: Four FBA pallet ID labels, one centered on each side.
2.5 Does CLT2 handle hazardous materials?
CLT2 is a general fulfillment center for standard consumer goods:
- Hazmat items: Confirm eligibility and destination through the FBA Dangerous Goods section in Seller Central.
- Oversized items: Heavy or bulky products are typically routed to non-sortable or specialty fulfillment centers.
2.6 What are the most common causes of rejection or delay?
Based on Amazon documentation and carrier feedback:
- Appointment problems – no valid appointment or truck arrives outside the window.
- Non-compliant pallets – too tall, heavy, unstable, or non-standard.
- Labeling errors – missing, misplaced, or unreadable labels.
- Paperwork mismatch – BOL, ASN, or shipment ID doesn't match.
- Ineligible goods – hazmat or restricted items sent to the wrong facility.
3. Traffic, routing and parking tips for truck drivers
3.1 Recommended approach route
CLT2 is located on Old Dowd Road, southwest of Charlotte Douglas International Airport:
- From I-85, take Exit 33 (Billy Graham Parkway) and head toward Little Rock Road / Old Dowd Road.
- From I-77, connect to I-85 South and follow the same route.
- The facility is in an industrial area near the airport cargo zone.
A truck-specific GPS is recommended to navigate Charlotte's highway system and avoid residential restrictions.
3.2 On-site check-in and staging
At CLT2:
- Stop at the security checkpoint and present ID, BOL, and Amazon reference numbers.
- Wait for dock or staging instructions.
- Follow posted speed limits, PPE requirements, and chocking rules.
Plan off-site rest at nearby truck stops if approaching hours-of-service limits.
3.3 Nearby truck stops and parking
The Charlotte I-85/I-77 corridor has several truck-friendly facilities:
| Truck Stop | Location | Features |
|---|---|---|
| Pilot Travel Center #275 | 3807 Statesville Ave (I-77/I-85 Exit 39) | 60 parking spots, 5 showers, 7 fuel lanes, CAT scales, restaurant, WiFi |
| Charlotte Travel Plaza | I-77 Exit 16B | 50 truck parking spaces, 24/7 store, laundry, restaurant |
The Pilot at Exit 39 is one of the most comprehensive truck stops in the Charlotte area.
4. Nearby hotels and food (practical picks for drivers & sellers)
The Charlotte Airport area offers numerous lodging and dining options.
4.1 Hotels within a short drive
| Name | Distance | Notes |
|---|---|---|
| Residence Inn by Marriott Charlotte Airport | ~5 miles | Park-Stay-Fly packages, free parking up to 14 days |
| Radisson Hotel Charlotte Airport | ~6.5 miles | Free shuttle, near I-77/I-85/I-485 intersection |
| Country Inn & Suites Charlotte I-85 Airport | ~3 miles | 2541 Little Rock Rd, close to Old Dowd corridor |
| Courtyard by Marriott Charlotte Airport North | ~4 miles | Park-Stay-Fly available |
For drivers with tractor-trailers, call ahead to confirm truck parking or use nearby truck stops.
4.2 Food and dining options
- Billy Graham Parkway and Wilkinson Boulevard corridors have numerous fast-food and restaurant options.
- Airport area has 24-hour dining available at hotels and travel centers.
5. Worker and driver perspectives on CLT2
Reviews from warehouse workers and truckers highlight:
- Moderate facility size: At ~387,000 square feet, CLT2 is smaller than mega-FCs but maintains steady volume.
- Robotic automation: The facility uses robotic shelving systems to improve efficiency.
- Charlotte growth: The region's rapid population and economic growth drives increasing demand.
- Traffic considerations: I-85 and I-77 can be congested during peak hours.
- Safety focus: Like other Amazon facilities, CLT2 emphasizes safety training, though some ergonomic concerns have been cited.
For FBA sellers: "clean" shipments—correctly labeled, palletized, and scheduled—move through CLT2's receiving with fewer issues.
6. Nearby Amazon facilities (for network awareness)
The Charlotte and North Carolina region hosts multiple Amazon facilities:
- CLT3 / CLT4 / CLT6 – Charlotte area – additional fulfillment and sortation capacity
- RDU1 – Garner, NC – major fulfillment center near Raleigh
- GSP1 – Spartanburg, SC – serving the Upstate South Carolina region
Amazon may route shipments to any of these facilities based on inventory distribution needs.
7. Quick FAQ for FBA sellers shipping to CLT2
Q1: How big is CLT2?
Approximately 387,000 square feet—smaller than some mega-fulfillment centers but a key Southeast node.
Q2: Do I need an appointment for LTL/FTL freight?
Yes. All appointments are managed through Carrier Central.
Q3: Is CLT2 near the airport?
Yes. CLT2 is located near Charlotte Douglas International Airport (CLT), providing good air cargo connectivity.
Q4: What highways provide access?
I-85 and I-77 provide direct access to the Charlotte area.
Q5: Does CLT2 receive small-parcel shipments?
Yes. Small-parcel FBA shipments assigned to CLT2 are handled through standard SPD processes.
Last updated: January 24, 2026
This guide is based on publicly available information, Amazon documentation, and community feedback. Always verify the latest requirements in Seller Central and Carrier Central before scheduling a delivery to CLT2.