LAX9 — Amazon Fulfillment Center LAX9
11263 Oleander Ave, FONTANA, CA 92337
LAX9 Amazon Fulfillment Center – Fontana, CA 92337 (2026 Logistics & Inbound Operations Guide)
Warehouse Code: LAX9
Facility Type: High-Capacity Amazon Robotics (AR) Fulfillment Center
Full Address: 11263 Oleander Avenue, Fontana, CA 92337, United States
ZIP Code: 92337
County: San Bernardino County (Inland Empire Logistics Core)
Distance from Major Sea Ports: Port of Long Beach / Port of Los Angeles (~65 miles via I-10 / I-710 / I-15)
Facility Footprint: Over 600,000 sq. ft.
Contact Phone: (909) 347-6142
Official Compliance Notice: Inbound freight requirements, Carrier Central booking windows, and FBA receiving protocols are strictly enforced by Amazon. The guidance below is compiled for FBA sellers, freight brokers, and drayage carriers to prevent inbound gate turnaways and shipment processing delays.
💡 Key Takeaways for FBA Sellers & Logistics Coordinators
- Core Distribution Node for Southern California & Southwest:
LAX9 sits immediately north of the I-10 / I-15 interchange in Fontana. This position allows rapid freight movement into the Los Angeles metropolitan area (13+ million consumers) as well as eastward distribution routes toward Phoenix, Las Vegas, and Salt Lake City. - Amazon Robotics Sortable Center:
LAX9 is engineered for fast turnaround of small-to-medium standard-size merchandise. Products processed here include consumer electronics, apparel, packaged household items, and books. Oversized freight (>25 inches or >50 lbs) or hazmat cargo must be routed to designated non-sortable facilities. - Inland Empire 3PL Prep Center Advantage:
Given LAX9's strict 72" pallet height limits and mandatory Carrier Central appointment adherence, many overseas and domestic brand owners route containerized goods first to Fontana / Ontario 3PL prep warehouses. This enables quick FNSKU barcoding, palletization to Amazon GMA specs, and local scheduled drayage into LAX9 without risking costly inbound defect penalties.
1. LAX9 Strategic Role in Amazon's Logistics Network
The city of Fontana is recognized as the logistics engine of Southern California. LAX9 leverages this prime position in several critical ways:
- Direct Port Rail & Highway Connectivity: Located roughly 65 miles northeast of the San Pedro Bay ports, container trucks and domestic intermodal rail freight from the BNSF / Union Pacific railyards in San Bernardino can access LAX9 with minimal transit friction.
- Advanced Robotic Mezzanines: Floor-level autonomous mobile robots (AMRs) transport standardized inventory pods directly to sorting associates. This architecture mandates that every incoming carton adhere strictly to dimension, weight, and labeling tolerances.
- High Intake Volume: Docks at LAX9 operate 24 hours a day, 7 days a week, processing hundreds of trailer transfers per shift.
2. Inbound Receiving Standards & Dock Requirements
2.1 Carrier Central Scheduling & Appointment Windows
- Mandatory Appointments: All LTL, FTL, and intermodal freight deliveries require a confirmed Inbound Shipment Appointment (ISA) booked via Amazon Carrier Central.
- Appointment Lead Times:
- Off-peak windows: Request booking 5–10 days in advance.
- Peak season (Q4 holiday volume, Prime Day): Book 2–3 weeks in advance. Dock availability in the Fontana corridor becomes exceptionally tight during October through December.
- Arrival Window & Check-In: Drivers must arrive within 30 minutes of their scheduled appointment slot. Late arrivals lose their dock slot and typically must be rescheduled for another date via Carrier Central.
- Required Driver Documentation:
- Valid Commercial Driver's License (CDL)
- Physical Bill of Lading (BOL) containing valid Amazon Reference IDs (e.g.,
FBA18XXXXXXXX), Purchase Order (PO) numbers, and carton/pallet counts - Confirmed Amazon ISA appointment number
2.2 Palletization Standards
All freight delivered to LAX9 docks must meet strict Amazon network packaging rules:
- Pallet Dimensions & Quality: Standard 48" x 40" GMA Grade A or B 4-way wooden pallets. Plastic, damaged, or unapproved pallet types are refused.
- Height & Weight Limits:
- Single pallets must not exceed 72 inches in total height (including the pallet base).
- Maximum weight per pallet is 1,500 lbs.
- Cartons must not overhang the pallet footprint by more than 1 inch.
- Pallet Stretch Wrapping: Clear plastic wrap (50 gauge minimum) wrapped tightly from the wooden base upward with at least 3 bottom base wraps.
- Pallet ID Labels: Four Amazon FBA Pallet ID labels must be attached—one centered on each of the four exterior sides of the pallet load, outside the plastic wrap.
2.3 Yard Safety & Driver PPE
- Mandatory PPE: High-visibility safety vests (ANSI Class 2) and closed-toe safety footwear are strictly required whenever drivers exit their cab.
- Yard Protocol: Complete stop at the Oleander Avenue security checkpoint; engine turn-off, glad-hand locks, and wheel chocking are mandatory once assigned to a dock bay.
3. Preventing FBA Inbound Defects & Delays at LAX9
Inbound shipments that fail receiving checks at LAX9 face Amazon Inbound Defect Fees and administrative flags on Seller Central:
| Common Defect | Root Cause at LAX9 | Corrective Action |
|---|---|---|
| Missing Carton FBA Labels | Cartons arrive with only factory barcodes or shipping carrier labels. | Affix unique Amazon FBA Box ID labels on each exterior carton, placed flat on the largest box surface. |
| Overweight Cartons (>50 lbs) | Cartons exceeding 50 lbs without required safety warnings. | Keep carton weights strictly under 50 lbs. If a single product exceeds 50 lbs, prominently place "Team Lift" labels on top and all sides. |
| Pallet Instability / Crushed Boxes | Inadequate stretch wrapping or heavy boxes stacked on lighter ones. | Stack heavy cartons at the bottom in column or interlocking patterns; wrap securely with 50-gauge film. |
| BOL / Carrier Central Mismatch | Carrier presents a BOL with missing or incorrect Amazon Reference IDs. | Provide your carrier with the official Seller Central BOL containing accurate shipment identifiers. |
4. Fontana & Inland Empire 3PL Prep Ecosystem
Due to its concentration of distribution infrastructure, the area surrounding LAX9 hosts numerous third-party prep centers and cross-dock facilities:
How Sellers Leverage Local Fontana 3PLs
- Port Drayage & De-vanning:
Ocean containers arriving at Port of Los Angeles or Long Beach are drayed straight to a Fontana 3PL, de-vanned within 24–48 hours, and palletized to Amazon specs, avoiding severe port demurrage costs. - FNSKU Inspection & Re-ticketing:
Overseas manufacturers frequently make labeling mistakes. A local prep center verifies UPC/FNSKU barcode scannability before sending goods into LAX9. - Inventory Buffering & Inbound Placement Optimization:
Because LAX9 is located in the Western Inbound Zone where Amazon levies the highest Minimal Split placement surcharges ($0.27–$0.68+ per unit), experienced sellers store reserve inventory in local Inland Empire 3PL facilities and coordinate targeted LTL injections. For full cost formulas and split strategies, read our Amazon Inbound Placement Service Fee Guide (2026).
5. Truck Routes, Navigation & Staging Guidelines
5.1 Heavy Vehicle Approach Corridor
LAX9 is located at 11263 Oleander Avenue, Fontana, CA 92337:
- From I-10: Take Exit 56 for Cherry Avenue or Exit 58 for Citrus Avenue, head north to Valley Boulevard, and turn onto Oleander Avenue.
- From I-15: Take Exit 112 for Jurupa Street or connect via I-10 East to Cherry Avenue.
- Driver Navigation Advisory: Use a dedicated truck-specific GPS. Avoid non-designated residential streets in south Fontana.
5.2 Nearby Truck Stops & Commercial Staging
No overnight parking is permitted at LAX9. Licensed truck facilities in the immediate Fontana area include:
- Pilot Travel Center / ONE9 Dealer #1434: 14416 Slover Avenue, Fontana (Exit 48 off I-10; extensive truck parking, diesel lanes, showers).
- Flying J Travel Plaza #1177: 14320 Slover Avenue, Fontana.
- Fontana Truck Stop (North Star): 14264 Valley Boulevard, Fontana.
6. Frequently Asked Questions (FAQ)
What types of products does Amazon LAX9 handle?
LAX9 is a Robotics Sortable fulfillment center designed for standard-size items under 18 inches and under 20 lbs (consumer electronics, beauty, apparel, household goods).
Does LAX9 accept floor-loaded containers?
Floor-loaded deliveries are heavily restricted and require specialized Carrier Central booking approvals with extended lead times. It is standard industry practice to transload and palletize container freight at an Inland Empire 3PL prior to LAX9 intake.
Can private individuals drop off packages at LAX9?
No. Amazon fulfillment centers do not accept public drop-offs. Deliveries are accepted only from authorized commercial freight carriers with an active Carrier Central ISA or recognized parcel carriers (UPS, FedEx, Amazon Logistics).
Guide Version: 2026.2 (Updated & Verified)
Related Resources: Explore California FBA Warehouses | Amazon Inbound Placement Fee Guide (2026) | Amazon Logistics Guides & Operations Blog | FBA Profit & Fee Calculator
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