CLE2 — Amazon Fulfillment Center CLE2
21500 Emery Rd, North Randall, OH 44128
CLE2 Amazon Fulfillment Center – North Randall, OH 44128 (2025 Complete Guide)
Warehouse code: CLE2
Facility type: Robotics fulfillment center
Full address: 21500 Emery Road, North Randall, OH 44128, United States
Scale: 855,000 sqft footprint / 2.3 million sqft total (multi-level)
Opened: September 2018
Workforce size: ~2,000 full-time employees
Note: This guide summarizes common practices and experiences for CLE2. For any shipment, Amazon's current Seller Central and Carrier Central documentation always takes priority.
1. Why CLE2 matters in Amazon's network (2025 snapshot)
CLE2 is Amazon's robotics fulfillment center in North Randall, Ohio—built on the former site of Randall Park Mall, once one of the largest shopping malls in the United States. The facility has an 855,000 square foot footprint that expands to approximately 2.3 million square feet across multiple levels.
The facility opened in September 2018 and processes approximately 100,000 orders per day. CLE2 employs about 2,000 full-time workers and utilizes thousands of robots that retrieve items from approximately 10 million products stocked on-site.
Cleveland's position in Northeast Ohio provides excellent access to:
- I-480 – Cleveland beltway
- I-77 – North-south corridor to Akron, Canton, and beyond
- I-90/Ohio Turnpike – East-west connectivity to Chicago and New York
This positioning makes CLE2 essential for serving customers across Ohio, western Pennsylvania, and the broader Great Lakes region.
2. Core questions from FBA sellers & truck drivers (2025 answers)
2.1 Do I need an appointment to deliver to CLE2?
For LTL and FTL inbound freight, yes—an appointment is required. All appointments are managed through Amazon Carrier Central:
- During regular months, plan to book 7–14 days in advance.
- In Q4 (October–December) and around Prime Day, aim for 2–3 weeks ahead.
2.2 What are the receiving hours?
CLE2 operates with standard fulfillment center schedules. Always confirm your specific appointment window through Carrier Central.
2.3 How long does unloading usually take?
Amazon does not publish guaranteed unload times. General feedback suggests:
- Scheduled appointments during normal periods typically see efficient processing.
- Peak season can result in longer dwell times.
Cleveland metro traffic can be congested on I-480 and I-77—factor in extra transit time.
2.4 What pallet and packaging rules apply?
CLE2 applies standard FBA network requirements:
- Pallet dimensions: 48" x 40" GMA pallets with 4-way entry.
- Height limit: Single pallets should not exceed 72 inches.
- Weight limit: Maximum 1,500 lbs per pallet.
- Stability: Use corner boards and stretch-wrap.
- Labeling: Clear, scannable FBA labels on all cartons and pallets.
Ohio winter weather requires protection from cold and moisture.
2.5 Does CLE2 handle hazardous materials?
CLE2 is a robotics fulfillment center for standard consumer goods. Hazmat and oversized items are typically routed to specialized facilities. Confirm eligibility through FBA Dangerous Goods in Seller Central.
2.6 What are the most common causes of rejection or delay?
Based on Amazon documentation and carrier feedback:
- Appointment problems – no valid appointment or late arrival.
- Non-compliant pallets – too tall, heavy, unstable, or non-standard.
- Labeling errors – missing or unreadable labels.
- Paperwork mismatch – BOL, ASN, or shipment ID doesn't match.
- Weather delays – Ohio winters can impact operations.
3. Traffic, routing and parking tips for truck drivers
3.1 Recommended approach route
CLE2 is located in North Randall, southeast of Cleveland:
- From I-480, take Exit 23 (Warrensville Center Road / OH-8) and head south.
- Continue to Emery Road.
- The facility is at 21500 Emery Road.
From I-77, connect to I-480 West and take the same exit.
3.2 On-site check-in and staging
At CLE2:
- Stop at the security checkpoint and present ID, BOL, and Amazon reference numbers.
- Wait for dock or staging instructions.
- Follow posted speed limits, PPE requirements, and chocking rules.
3.3 Nearby truck stops and parking
The Cleveland / Northeast Ohio area has several truck parking options:
| Truck Stop | Location | Features |
|---|---|---|
| United Truck Stop | 2700 Transport Rd, Cleveland (I-77 Exit 161) | Truck parking, overnight, diesel, secured |
| BP Cleveland | 4910 Harvard Ave (I-77 Exit 159A) | Truck parking, overnight, diesel |
| Pilot Travel Center #130 | 5219 Brecksville Rd, Richfield (I-77 Exit 146) | Full services, ~12 miles south |
| Towpath Service Plaza | Ohio Turnpike MP 170.1 | 88 commercial spaces, 24-hr lounge, showers, laundry |
The Ohio Turnpike's Towpath Service Plaza offers excellent amenities with 88 commercial parking spaces.
4. Nearby hotels and food (practical picks for drivers & sellers)
The North Randall / Southeast Cleveland area offers several lodging options.
4.1 Hotels within a short drive
| Name | Distance | Notes |
|---|---|---|
| Hampton Inn Warrensville Heights | ~3 miles | Near I-480, free breakfast |
| Holiday Inn Express Bedford | ~5 miles | Modern amenities, pool |
| Comfort Inn Independence | ~6 miles | Near I-77, free parking |
| DoubleTree by Hilton Beachwood | ~5 miles | Full-service hotel |
For drivers with tractor-trailers, use United Truck Stop or the Towpath Service Plaza.
4.2 Food and dining options
- Warrensville Center Road has various restaurants and fast food.
- Beachwood (5-10 minutes) has extensive dining options.
- Downtown Cleveland (20-25 minutes) offers diverse restaurants.
5. Worker and driver perspectives on CLE2
Reviews from warehouse workers and truckers highlight:
- Robotics facility: Thousands of robots retrieve items from 10 million SKUs on-site.
- High volume: Processing ~100,000 orders daily requires efficient operations.
- Former mall site: Built on the iconic Randall Park Mall location.
- Ohio weather: Winter snow and cold require preparation.
- Great Lakes access: Good connectivity to regional markets.
For FBA sellers: CLE2's robotics and scale make it efficient for Great Lakes region distribution.
6. Nearby Amazon facilities (for network awareness)
The Ohio and Great Lakes region hosts multiple Amazon facilities:
- CLE3 – Euclid, OH – additional Cleveland area capacity
- CMH1 / CMH2 – Columbus, OH – Central Ohio facilities
- PIT facilities – Pittsburgh, PA – Western Pennsylvania
- Multiple delivery stations throughout Northeast Ohio
Amazon may route shipments to different facilities based on inventory distribution needs.
7. Quick FAQ for FBA sellers shipping to CLE2
Q1: How big is CLE2?
CLE2 has an 855,000 sqft footprint expanding to approximately 2.3 million square feet across multiple levels.
Q2: Does CLE2 use robotics?
Yes—thousands of robots retrieve items from approximately 10 million products stocked on-site.
Q3: When did CLE2 open?
CLE2 opened in September 2018 on the former Randall Park Mall site.
Q4: How many orders does CLE2 process?
Approximately 100,000 orders per day.
Q5: Do I need an appointment for LTL/FTL freight?
Yes. All appointments are managed through Carrier Central.
Q6: What highways provide access?
I-480 (Exit 23) and I-77 provide access to the North Randall area.
Last updated: January 24, 2026
This guide is based on publicly available information, Amazon documentation, and community feedback. Always verify the latest requirements in Seller Central and Carrier Central before scheduling a delivery to CLE2.